Shipping Policy

Thank you for choosing Pick and Play Gaming! Below are our shipping policies. If you have any questions regarding this policy, please contact us at Support@pickandplaygaming.com.

 Shipping Options and Delivery Costs

  1. Standard Shipping: A flat rate of $4.99 will be charged for Domestic orders under $100.00 USD.
  2. Free Shipping: All Domestic US orders over $100.00 qualify for free shipping. Please note that the free shipping discount is applied after any sales or discounts are applied.
  3. International Shipping: Currently, we do not offer international shipping.
  4. Shipping Carriers: We reserve the right to choose the carrier based on delivery time and location. While we strive to process orders quickly, we cannot be held responsible for carrier delays.
  5. Expedited Shipping: At this time, we do not offer expedited shipping options.
  6. P.O. Box: We do not ship to P.O. Boxes.

Order Processing

  • Processing Time: Please allow 2 – 3 business days for your order to be processed and shipped. Orders placed after 2 PM will be considered received on the next business day. Orders placed on weekends will be processed on the following Monday.
  • Tracking: You will receive email confirmations and tracking information as soon as your items have been processed and shipped.
    Returns, Refunds, Exchanges.

Backorder

  • Items Purchased on Backorder: Some items may be purchased on backorder. These items will be shipped on a by-order basis as products are received. Due to the nature of the products, some items may have a lead time of 30-60 days when ordered. We will make every effort to ship items out as quickly as possible and will notify you when your order has shipped via email.
  • Refunds for Unavailable Items: If for any reason an item cannot be delivered as ordered, a refund will be provided in the original form of payment. If you wish to cancel your purchase of a backordered item, please contact us at support@pickandplaygaming.com.

Please refer to our Return Policy for detailed information regarding returns, refunds, and exchanges.

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