1.RETURNS: We accept returns for refunds only. We do not allow exchanges of items. For items purchased online returns are accepted within 30 days of the delivery date. To start a return please contact us at Support@pickandplaygaming.com to obtain a return authorization. Be sure to include the item’s order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 15 business days for your refund to be processed once we receive your return.

2.RETURN SHIPPING: Shipping instructions will be included with your return authorization.

3.ELIGIBLE ITEMS: The following items: Clearence items, Final sale items, Special-order items, Custom products, and gift cards are not eligible for return/exchange. We reserve the right to refuse and return/exchange, at management’s discretion, If the item being returned/exchanged does not meet the criteria set forth within this policy.

4.CONDITION OF ITEMS: Except for items that were damaged when purchased, items must be in new, unused, and in saleable condition with all original packaging intact.

5.FORM OF PAYMENT: Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

For more information, or if you have any questions about this policy, please contact us at
Support@pickandplaygaming.com